Frequently Asked Questions

Do I need an appointment to visit your showroom?
No. Some days are busier than others and therefore if you know when you will be coming, it is advisable to make an appointment.

What are RTA cabinets?
RTA stands for ready-to-assemble. They are brand-new, fully finished kitchen cabinets, packaged individually and ready for easy assembly with everything you need included in the box.

Do you offer design help?
You Bet! Our in-house designers are available to design your kitchen and bathrooms at no charge. We will need your kitchen measurements in order to present you with an accurate design. Refer to our measurement guide.

Can I purchase my cabinets factory-assembled?
Yes, we do offer in-house assembly on all our cabinet collections.

What makes your Ready-To-Assemble, (RTA), kitchen cabinets different from other retailers?
Our cabinets are constructed from solid wood. There is no MDF or particleboard in any of our cabinetry.

Are custom cabinets available?
No. We do offer custom-style accessories, i.e. corbels, turnposts and glass doors, to give your kitchen a custom look at a fraction of the cost.

How long does it take to receive my kitchen cabinets once I place my order?
Our cabinets are in stock in our Pennsylvania warehouse and ship out within within 7-10 business days from order date.

How will I know when my cabinets are shipped?
Once your order has shipped, we will contact you and provide you with all the tracking information, freight company name and shipment tracking number.

Do you offer color samples?
Yes, we have 15" x 12" sample doors that we can ship out so you can see the quality and finish before ordering. The cost is $28 which is refunded when you place your order.

What is the interior finish of the cabinet?
Our cabinet interiors are stained to match the exterior with the exception of our painted Devon Collection. Due to the fact that paint is naturally more delicate, the interior is stained in a natural wood finish to avoid any chipping and denting.

Do I need a finished panel for the exposed cabinet sides?
No. All cabinet sides are stained to match the cabinetry.

Do I need to purchase toekick?
No, all of our cabinetry comes with prefinished toekick. Most consumers choose to purchase additional toekick to cover the seams between the cabinets thereby giving them a more finished look.

Do you sell a double wall oven cabinet?
We sell a single wall oven cabinet that can be easily modified to accommodate a double wall oven.

Do you offer special trade pricing for contractors?
YES! You can call or email us to find out about our contractor's division pricing.

What forms of payment do you accept?
We accept cash, money order cashier's check as well as all major credit cards including Visa, Master Card, American Express, and Discover Card. In addition we have a financing option available.

What kind of warranty comes with my cabinetry?
Please refer to the warranty page.

What is your return policy?
Orders may be returned within 30 days of receipt. Returned items must be unassembled, unused and in its original packaging. You must contact our customer service department within 30 days for a return authorization number. Customer service can be reached toll-free: 855-644-9663. A 25% restocking fee as well as round trip freight charges will be incurred on all returned items.

Please note that cabinets ordered assembled are non-returnable.

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